signalisys
Readiness glossary

Core Cloud Foundation

Sales, Service and Marketing Cloud hygiene — object model, integrations and a single source of truth Agentforce can sit on top of.

Why this score moves

  • Breadth of clouds in use and how they're integrated
  • Quality of CI/CD, environments and release management
  • Whether MuleSoft / Platform Events / Data Cloud are wired in

Reading the four bands

EMERGING

Disconnected orgs, manual integrations and limited platform standards mean agents have no reliable surface to act on.

DEVELOPING

Core clouds are in place but integrations are point-to-point and brittle — agents can read but acting reliably is risky.

ESTABLISHED

Event-driven, API-first foundations across Sales/Service/Marketing with reusable services agents can compose against.

OPTIMISED

A composable Salesforce platform with observable APIs, environments and release controls — agents ship like any other product.

What good looks like

  • Clean object model and a single source of truth per entity
  • API-first, event-driven integration patterns (not nightly CSV)
  • Sandbox / UAT / prod strategy with promotion gates
  • Observability across integrations, not just within each cloud
More dimensions
Data Cloud
Data Cloud Readiness
Agentforce
Agentforce Fit
Flow
Flow & Automation Depth
HITL
Human-in-the-Loop Design
Trust
Trust & Governance
Exec
Executive Alignment