signalisys
Readiness glossary

Data Cloud Readiness

How unified, identity-resolved and queryable in real time your customer, product and service signals are — the substrate Agentforce reasons over.

Why this score moves

  • Adoption depth of Data Cloud or an equivalent unification layer
  • Coverage of identity resolution and data contracts
  • How quickly upstream changes flow into the agent's context

Reading the four bands

EMERGING

Data lives in disconnected systems with no unified profile — agents would act on stale, conflicting records or hallucinate.

DEVELOPING

Some unification exists for reporting, but not for action; identity resolution and freshness SLAs are inconsistent.

ESTABLISHED

A unified profile with documented streams, identity resolution and freshness SLAs agents can trust at runtime.

OPTIMISED

Real-time data products in Data Cloud with measured quality, lineage and zero-copy access — agents act on the same truth humans do.

What good looks like

  • Unified profile across CRM, ERP, web and product telemetry
  • Identity resolution rules in production, not just specced
  • Freshness SLAs defined per data stream agents read
  • Zero-copy / streaming ingestion instead of nightly batch loads
More dimensions
Agentforce
Agentforce Fit
Flow
Flow & Automation Depth
Core Cloud
Core Cloud Foundation
HITL
Human-in-the-Loop Design
Trust
Trust & Governance
Exec
Executive Alignment